Terms and Conditions of Sale

These Terms and Conditions ("Terms") apply to all sales of goods by Evpalia Trading Co Ltd ("the Company") to its clients ("the Client"). By placing an order, the Client agrees to be bound by the following Terms:

1. Applicability of VAT
   VAT shall be applied where applicable, in accordance with European Union regulations and the local laws of the Republic of Cyprus.
2. Quotation Validity
   Unless previously amended or withdrawn, this Quotation shall remain valid for the number of days stated on the face of the Quotation.
3. Quotation Not an Offer
   This Quotation is not an offer but an invitation to the Client to place an order for the purchase of goods from the Company.
4. Right to Amend Quotation
   The Company reserves the right to amend the Quotation or Prices at any time prior to receiving a confirmed Order from the Client.
5. Formation of Contract
   By placing an Order, the Client agrees to purchase and the Company agrees to sell the goods specified in the Order ("the Goods") for the agreed price and in accordance with these Terms.
6. Fitness for Purpose
   The Company makes no representation or warranty as to the suitability or fitness of the Goods for the Client's intended purpose. Any suggestions provided by the Company are non-binding and made without warranty. The Client is solely responsible for obtaining independent professional advice regarding the suitability of the Goods.
7. Variations in Goods
   The Company shall not be liable for any natural or geological variations in the Goods, including differences in colour, pattern, texture, or size, whether within the same batch or between consignments. The Company cannot guarantee an exact match between delivered Goods and any samples previously provided.
8. Risk and Ownership
   Risk in the Goods passes to the Client upon delivery. Ownership shall remain with the Company until full payment of the purchase price is received.
9. Payment Terms
   A deposit of 50% of the agreed amount is payable in advance. The balance is due upon delivery or as otherwise agreed in writing. Payments made via bank transfer are deemed received only upon clearance into the Company's account. Our invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. Any overdue sums shall bear interest at 10% per annum from the invoice due date until full settlement. The Company reserves the right to suspend any provision of services without prior warning in the event of late payment.
10. Debt Recovery
    If a payment is still outstanding more than sixty (60) days after the due date, the Company reserves the right to engage the services of a debt recovery agency. All legal expenses and recovery costs shall be payable by the Client.
11. Withholding Tax
    Where applicable, any withholding tax levied by the Client’s local jurisdiction shall be borne solely by the Client and paid directly to the appropriate tax authorities. Under no circumstances shall the Company be liable for such local tax obligations, and the full invoice amount shall remain payable to the Company.
12. Delivery
    Delivery shall be made on the date and to the location specified in the Order, unless otherwise agreed in writing. Reasonable delays, or delays due to circumstances beyond the Company's control, shall not entitle the Client to cancel the Order or reject the Goods.
13. Inspection and Acceptance
    Upon delivery, the Client (or their representative) shall inspect the Goods and sign the Delivery Note acknowledging receipt and conformity with the Order. By signing, the Client confirms that the Goods have been inspected and accepted without reservation. The Client waives any right to return the Goods thereafter, unless otherwise agreed at the Company's sole discretion and subject to conditions the Company may impose.
14. Force Majeure
    The Company reserves the right to modify the delivery schedule, cancel the Agreement, or adjust the quantity of Goods due to force majeure events, supplier issues, or other reasonable causes beyond its control.
15. Non-Signature at Delivery
    If the Client or their representative refuses or fails to sign the Delivery Note, the Company may either cancel the Order or leave the Goods at the delivery location, in which case the Goods shall be deemed delivered and accepted in full.
16. Return of Goods
    Once the Goods are delivered and accepted, the Client shall have no right to return them, and the Company shall not be obliged to accept any returns. However, returns may be accepted solely at the Company's discretion and subject to any conditions the Company may impose.
17. Set-Off and Withholding
    The Company reserves the right to withhold or deduct any amounts due to the Client to offset any damages, losses, or liabilities caused by the Client in connection with this Agreement.
18. Notices
    All notices to the Client shall be made using the contact details provided in the Order. The Client confirms that such contact details are accurate and up to date.
19. Credit Notes
    Any Credit Note issued by the Company is provided without prejudice and does not constitute an admission of liability. If the Client disputes the contents of the Credit Note, they must notify the Company in writing within seven (7) days of issuance. Failure to do so shall constitute full acceptance of the Credit Note.
20. Limitation of Liability
    To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the sale or use of the Goods.
21. Warranty Disclaimer
    Unless expressly stated in writing, the Company provides no warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
22. Returns Process
    If the Company agrees to accept returned Goods, such returns must be made within 7 days of delivery, unused, in original packaging, and accompanied by a valid return authorization.
23. Data Protection
    The Company processes personal data in accordance with the EU General Data Protection Regulation (GDPR) and its Privacy Policy. By placing an Order, the Client consents to such processing.
24. Installation and On-Site Services
    If installation or on-site services are provided, the Client shall ensure safe and timely access to the premises and shall provide all necessary utilities, permits, and support required for such work. Any additional expenses related to site-specific requirements, such as lifting materials to higher floors or the provision of safety equipment, shall be the responsibility of the Client or their appointed contractors.
25. Client Terms Waiver
    The Client explicitly waives the applicability of its own standard terms and conditions, even if such terms are presented after these Terms. Any deviations from these Terms must be agreed to in writing and in advance by the Company to be valid.
26. Service Commitment and Third-Party Liability
    The Company commits to providing services to the best of its ability and within agreed timeframes, but such commitments do not constitute a guarantee of results. Under no circumstances shall the Company be held liable to appear as a third party in any legal action brought against the Client by an end consumer.
27. Claims Notification
    All claims must be notified in writing to the Company's registered office by recorded delivery within eight (8) days of the delivery of the Goods or the provision of the services. Claims made after this period shall not be admissible.
28. Amendments
    No amendment or variation of these Terms shall be effective unless agreed in writing and signed by both parties.
29. Entire Agreement
    These Terms constitute the entire agreement between the Company and the Client and supersede any prior agreements, understandings, or representations.
30. Governing Law and Jurisdiction
    These Terms and Conditions shall be governed by the laws of the Republic of Cyprus. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the Cyprus courts.
31. Severability
    If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
32. Acceptance of Terms ​
    By accepting the Order or taking delivery of the Goods, the Client acknowledges and agrees to be bound by these Terms and Conditions in their entirety.

For further questions regarding these Terms, please contact Evpalia Trading Co Ltd using the contact details provided in your Order.